Privacy Policy – TravoZone™

Effective Date: 05 May 2026

TRAVOZONE LLP (“TravoZone™”, “we”, “our”, or “us”) operates the TravoZone™ platform and associated digital services including TravoFX, TravoAeon™, TravoFirst, websites, mobile applications, tools, and related services (collectively referred to as the “Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Information voluntarily provided by users, including:

Name
Email address
Phone number
Contact information
Customer support communications

b. Usage Information

Information regarding interactions with our Services, including:

Pages viewed
Features accessed
Session duration
App and website interactions
Search and booking activity

c. Device & Technical Information

We may automatically collect:

Device type
Operating system
Browser type
IP address
Language preferences
Network information

d. Cookies & Tracking Technologies

We use cookies and similar technologies to improve functionality, analytics, security, and user experience.

2. How We Use Information

We may use collected information to:

Provide and maintain our Services
Improve user experience and platform performance
Personalize content and recommendations
Process customer requests and support inquiries
Enhance security and prevent misuse
Send important notifications and service-related updates
Analyze trends and platform performance

3. Legal Basis for Processing (GDPR)

If you are located within the European Economic Area (EEA), we process personal information based on:

User consent
Legitimate business interests
Contractual necessity
Legal obligations where applicable

4. Mobile Applications & WebView Services

Our applications, including TravoFX, may display website or web-based content through secure embedded technologies.

All such services remain governed by this Privacy Policy.

We do not intentionally collect sensitive personal information without appropriate user consent.

5. Third-Party Services

We may use trusted third-party service providers for:

Analytics
Cloud hosting
Performance monitoring
Customer communication
Advertising and monetization services (including Google AdMob if enabled)

These providers may process data according to their respective privacy policies.

6. Data Sharing

We do not sell personal information.

We may disclose information only:

To trusted service providers assisting our operations
To comply with legal or regulatory obligations
To protect the rights, safety, and security of our users and platforms

7. Data Retention

We retain information only for as long as necessary to:

Provide Services
Fulfill legal obligations
Resolve disputes
Enforce agreements and policies

8. User Rights (GDPR & Applicable Laws)

Depending on your jurisdiction, you may have rights including:

Access to your personal information
Correction of inaccurate information
Request deletion of personal information
Restrict or object to processing
Request portability of your information

Requests may be submitted using the contact information below.

9. International Data Transfers

Information may be processed and stored outside your country of residence, including outside the EEA, subject to reasonable safeguards and security measures.

10. Cookies & Consent

We use cookies and similar technologies for analytics, functionality, personalization, and security purposes.

Where legally required, consent mechanisms may be displayed before non-essential cookies are used.

11. Children’s Privacy

Our Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

12. Currency & Financial Disclaimer

Currency exchange rates, financial information, and related data displayed through TravoFX or associated Services are provided for informational purposes only.

Rates may vary based on market conditions and third-party sources.

Nothing displayed on our Services constitutes financial, investment, or forex advisory services.

Users are responsible for independently verifying financial information before making decisions.

13. Future Technology & AI Services

Certain Services may incorporate automation, predictive systems, artificial intelligence, or intelligent recommendation technologies to improve customer experience and operational efficiency.

Such technologies are designed to enhance usability while maintaining reasonable safeguards for user privacy and security.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted on this page with revised effective dates where applicable.

15. Contact Information

TRAVOZONE LLP

2002, Blossom Tower 5, Cluster 5
Runwal Garden MyCity
Dombivli East, Thane – Maharashtra – 421204
India

Email: help@travozone.com
Toll-Free India: 1800-266-7474
WhatsApp: +91 9600208700
Website: https://www.travozone.com